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Aviva Insurance Company Jobs for Product Owner Customer Data Management

Aviva Insurance Company Jobs in United Kingdom

Fantastic new opportunity to join Aviva as a Product Owner within the newly created Customer Data Management.

This role provides a fantastic opportunity to play a major part in delivering the new customer data strategy!

We are seeking a strong data and change practitioner who has a proven track record in implementing a data strategy through technical solutions that delivers tangible benefits.

The successful applicant will actively engage teams across all business lines, relevant projects, marketing, digital, data science, architecture and engineering to define, plan and deliver a value-prioritised Master Data Management product for all Aviva customers as well as identifying areas of innovation and development.

Responsibilities

Collaborate with business and project managers to define user stories and their translation into epics, converting these into technical requirements which feed into the customer data management roadmap

Champion the power of data to transform customer experience, improve business processes and guide future strategic direction

Proactively maintain product backlog, ensure alignment to wider strategy and oversee deliver plans

Exercise judgement in applying strong customer and data principles in assuring the quality of product increments, while balancing with competing priorities

Become a subject matter expert on the strategic master data management eco-system and the business rules that enable the marketing and digital experienced.

Skills & Experience

Experience in utilising technology to deliver strong data outcomes, preferably to enable single customer view and downstream processing inc. engaging and/or reporting on customers

Experience in data migrations and reintegration of data into the eco-system
Strong understanding of data principles inc. exploitation of data for operational, regulatory and/or strategic progress

Good understanding of financial services, preferably insurance

What you will get?

Salary of circa £60,000 depending on location, skills, experience and qualifications

Generous defined contribution pension scheme

Annual performance related bonus and pay review

Holiday allowance of 29 days plus bank holidays, the option to buy/sell up to 5 additional days and flexitime to accrue more

Up to 40% discount for many Aviva products through “My Aviva Extras” plus discounts for Friends and Family (some exclusions apply)

Excellent range of flexible benefits to include a matching share save scheme and more

Working at Aviva

At Aviva, we’re people with a purpose. To be with you today, for a better tomorrow!

We bring this to life by ensuring managing risk is at the heart of the way we all work. 

We love people who do the right thing for our customers, and our colleagues. 

We want people who speak up, who take ownership, and who make good decisions!

The way we do this is important too. 

We’re all about our people – that’s you – so we can be pretty flexible. 

If you want to work from home some of the time or change your hours so you can pick up your kids or care for someone in your family, we’re very open to that. 

In fact, we don’t advertise roles as either part or full time, because we know each person has different needs, just as each business area has different needs. 

So, it’s up to you to discuss working hours during your interview.

We care deeply about being inclusive and that means we encourage applications from people from a diverse group of backgrounds and experiences. 

We want our employees to bring their whole self to work and that starts with you.

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We interview every disabled applicant* that meets the minimum criteria for the job. Once you’ve applied, please send us a separate email stating that you have a disclosed disability, and we’ll make sure we interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Ben Parker a call on 07833 239394 or send an email to ben.parker@aviva.com

*As defined in The Equality Act 2010*. By ‘minimum criteria’ we mean you should provide us with evidence which demonstrates that you generally meet the level of competence required and have the qualifications, skills or experience defined as essential to perform

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